Certificate IV in Disability


This qualification has been superseded (replaced). 

Key information
  • Online & In-person (Brisbane, Melbourne, Adelaide or Sydney)
  • Minimum Course Duration: 6 months, Part-time
  • Government funded course (if eligible)
  • Contact our Team to discuss your individual pricing
  • Use our Eligibility Checker to see if you can access funding
  • Payment Plans provided
  • No relevant experience necessary
  • Get experience with a Disability Care Provider
  • Flexible delivery options – Day or Night classes
  • Work Placement included (120 hours) + we arrange this for you!
  • Industry approved training materials
  • Support to find employment

Course notice

Certificate III in Individual Support has become a pre-requisite to the new CHC43121 Certificate IV in Disability.

Why has this change happened?

Qualifications are superseded to ensure that the qualification reflects the most current skill needs of the relevant industry.

How will this impact me if I want to enter the Disability industry?

  • The structure of the updated qualifications provides a clear pathway from the Certificate III to the Certificate IV qualifications
  • You will need to complete a Certificate III in Individual Support first, as this will provide you with the underpinning knowledge needed to enter the market
  • Certificate III has become an entry requirement and will offer you a pathway into Certificate IV. Continuing yours studies with Certificate IV in Disability, you will build on your Certificate III skills and knowledge and take on more advanced units of competency within these Certificate IV qualifications to either advance your skills in providing care and support OR in the areas of leadership and supervision

What are the benefits of these updates?

  • Units of competency have been updated, and in some cases newly developed, to align with the requirements of the NDIS Quality and Safeguards Workforce Capability Framework and the recommendations of the Royal Commission into Aged Care Quality and Safety, whilst maintaining the scope of job role for a Personal Care Worker at Certificate III or Certificate IV level
  • Changes and updates to the industry have been expected due to changes in industry expectations, Government Policy and Legislation, the Royal Commission investigations and of course, the impact of COVID to our vulnerable communities (such as aged, disability and community care)
  • The update to the Community Services – CHC training package, focuses on the alignment of qualifications with key job roles, across industry, and to address industry growth and credibility. In the coming years, the update aims to improve the standards of professionalism, customer care and service, and strengthen job roles within different Community Services sectors

Find out more on our Certificate III in Individual Support course page.


This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

Are you ready to begin a meaningful career and care for others in need? By completing a nationally accredited Certificate in Disability; you gain entry to work in this growing sector as a Disability Support Worker/Carer at a Disability Provider or Community Services Provider. With Government funding now available for study (subject to eligibility); there has never been a better time!

This qualification has been superseded (replaced).

A transition period applies to enable current Students to complete their study. All final assessments for this qualification, including Work Placement requirements, must be submitted to InterCare Training by COB on 16 October 2023 for qualifications to be issued by 21 November 2023.  No extension can be granted as this qualification cannot be issued after 21 November 2023.

Study pathways

This program offers pathways into CHC52015 Diploma in Community Services

Current & Previous Students have also enrolled into the following to broaden employment opportunities: CHC43015 Certificate IV in Ageing Support or CHC43415 Certificate IV in Leisure and Health

Program objectives

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individuals needs.

Program Objectives:

  • Develop foundation knowledge and understanding to work effectively with people who have a Disability.
  • Develop skills in the day-to-day, hands-on support and care of clients when working for a Disability Care Provider
  • Carry out activities to maintain personal care and other activities of living for people with a Disability
  • Carry out activities related to an individualised plan or NDIS Care Plan
  • Work effectively with co-workers
  • Develop cultural awareness and respectful practices
  • Apply knowledge and skills gained through qualifications and / or previous experience to provide training and support to people with disabilities to enhance their ability to achieve greater levels of independence, self reliance and community participation
  • Report to service managers and may liaise with health professionals and other service agencies
  • May work without direct supervision and may be required to supervise and / or coordinate a limited number of lower classified workers

Why study in the Community Services industry

View transcript

InterCare video transcript: Why Study in the Community Services Industry

G: I went to work in the Service Industry because I care about people.

D: I chose this course as I wanted to help the community.

S: The most that I was hoping to achieve out of being in the Community Services area was certainly to give back to the community.

G: I come from IT background and that’s dealing mainly with machines and it’s getting closer to people.

D: I actually have a background in retail but I wanted to change my career. This was the best time for me to do it as the kids have got an older

S: I was in Sales and Marketing and Customer Service for the last 35 years. And back in January, I was laid off my job.

DN: They’ve got to that situation.  Where, “What am I going to do?”  “I’ve been doing this for 30 years. What am I going to do now?”  All we can do is give them the options, give them me explanations that they made, give them the reassurance.  And then the decision is up to them. But I tell them.  They’ve got to have the passion for the industry.

JS: If I’m going to put my mother or my dad into care. If you are going to look after my parents but you don’t have emotionally, you don’t feel anything.  There’s no point.

DN: If I train you, would I like you looking after somebody I love?  And that’s always a good indication to me.

D: I’m happy now. I can go out and get the career that I’ve always wanted. To help people and help the community. Inter Care makes the transition such a breeze. It’s amazing.

S: For anyone that’s contemplating studying I certainly would say, go for it. You have the best support and the advice that I would give is certainly just give it a go. You won’t be disappointed.

Potential future job roles

This course prepares you to work in job roles such as:

  • Behavioural Support Officer
  • Development Officer
  • Disability Officer – Day Support
  • Disability Support Officer / Worker
  • Employment Coordinator (Disability)
  • Job Coordinator
  • Lifestyle Support Officer
  • Local Area Coordinator
  • Marketing Coordinator
  • Project Officer (Life Enhancement Team)
  • Residential Care Officer
  • Senior Personal Care Assistant
  • Social Educator
  • Social Trainer
  • Supervisor

Course requirements

There are no pre-requisite qualifications for entry into this qualification, InterCare Training will ensure Pre Training Review processes are in place to promote suitable and appropriate course enrolments and to protect prospective students prior to enrolling into this training product from being disadvantaged by the inability to meet the AQF level required.

A national Police clearance is required before the placement component can be undertaken.

A national Working with Children Check is required before the placement component can be undertaken

A national NDIS Worker Screening Check is required before the placement component can be undertaken

Evidence of some vaccinations is also a requirement including but not limited to influenza (flu) vaccination, COVID vaccination prior to the placement component.

Current clear Police Check required
This can be organised via the InterCare/NCC Police check Service.
Working With Children’s (WWC) Check required
This can be organised via your State based authority responsible for issuing and providing the Working with Children check Service.
NDIS Worker Screening Check
This can be organised via your State based authority responsible for issuing and providing the NDIS Worker Screening check Service.
Minimum age requirement
Must be older than 18 years to enrol (note: Police Checks are unable to be requested for individuals aged lower than 16 years)
80% of graduates report gaining a job in the industry after InterCare Training.

Course units

Your CHC43115 Certificate IV in Disability will include the below:

  • Total number of units = 14
  • 11 core units
  • 3 elective units
CHCADV001 Facilitate the interests and rights of clients
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS015 Provide individualised support
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS004 Communicate using augmentative and alternative communication strategies
CHCDIS005 Develop and provide person-centred service responses
CHCDIS007 Facilitate the empowerment of people with disability
CHCDIS008 Facilitate community participation and social inclusion
CHCDIS009 Facilitate ongoing skills development using a person-centred approach
CHCDIS010 Provide person-centred services to people with disability with complex needs
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care

See full packaging requirements for CHC43115 Certificate IV in Disability (https://training.gov.au/Training/Details/CHC43115)


Pathways to employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time


  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical placement based around workplace activities

2. Work placement

We arrange placement for you
120 hours: 7am to 3pm
Typically 3 week period
  • The practical skills will be developed on the job during the placement component with a Disability Provider under supervision over a specified period of time
  • Assessment of practical skills will be assessed on during the placement component

3. Support & post-placement review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.

This training is delivered with State and Commonwealth funding (if applicable). InterCare Training ensures all training and assessment is delivered in accordance with VET Standards and adheres to the principles of access and equity in order to maximise learning outcomes. For further information and a full set of terms and conditions, please refer to the Privacy Policy and or the Student & Employer Handbook RTO No: 21099