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Online Enrolment Process Overview   

 

Steps Step Actions InterCare Actions Timelines

1

 

 You submit your online enrolment Form & we create a secure ‘user’ account just for you! ·        Once you submit the enrolment form we can process this form usually within the same day or the following day  (<24 hours)
·        Note: 90% of all delays start at this point from applicants not uploading their ID Documents with the form. 		 ·        Enrolment Forms Processed usually within the same day or the following day if received outside of our business hours (<24 hours)

 

2

 

 We review your enrolment information & then provide you with a Pre Training Review/Language Literacy and Numeracy Form (PTR/LLN) within your secure account ·        As soon as we process the enrolment form we issue the PTR/LLN Form to your secure Cloud Assess account.

·        Once you log into the Cloud Assess account created in Step 1 & Submit the form we can process this form

Note: 90% of all delays at the PTR/LLN Form stage are from applicants not providing detailed responses within the form

 

 ·        Processed usually within the same day or the following day if received outside of our business hours (<24 hours)

 

3

 

 We provide you with an ‘outcome’ after we receive all of your documents and confirm any final details before you begin training! ·        Once both forms (Enrolment Form & PTR/LLN) are completed in full, we are ready to allocate you to a class!

·        Our Enrolment Team will call you at this point to confirm your funding eligibility,  allocate your class preferences and any finance detail  such as payment plans etc.

 

 ·        This process is dependent on our ability to connect with you when we attempt to call/email.

·        Usually same day as Step 2 or on average <24 hours from when you submit.
 

4

 Begin/Commence your Training with InterCare & achieve your goals! ·        We will send you an email that provides you with the necessary location and/or ‘Zoom’ (for virtual classes) details

·        We release ALL of the course materials within your Cloud Assess account

·        You are now ready to attend your first class!

 ·        Usually same day as Step 3
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This training is delivered with State and Commonwealth funding (if applicable). InterCare Training ensures all training and assessment is delivered in accordance with VET Standards and adheres to the principles of access and equity in order to maximise learning outcomes. For further information and a full set of terms and conditions, please refer to the Privacy Policy and or the Student & Employer Handbook RTO No: 21099
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